Medieval big castles require constant upkeep and attention to detail. Unlike Hogwart’s Castle in Harry Potter novels, plumbing systems are not magically repaired with the swish of a wand and complicated computerized central air and heating systems are amenities required by even the most steadfast historian or luddite.
Hence, when John Summers took the helm as head of support services at Leeds Castle, an English medieval castle in Kent dating back to the 12th century, he knew that effective facilities management would be a daunting, but necessary undertaking. While it withstood catapults and battering rams in the time of Edward the First, today’s threats are of a more mundane nature. Corrosion, erosion and contamination aren’t lethal but just as capable of shutting it down. The castle is currently used as a conference and tourist centre.